Privacy Policy

IGXC.com ("we", "us", or "our") is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website or services related to digital gift card transactions.

1. Information Collection

2. Use of Information

3. Sharing and Disclosure

4. General Data and Information

5. Cookies and Third-Party Websites

6. Data Storage & Security

7. Your Privacy Rights

8. Routine Erasure and Blocking of Personal Data

9. Children’s Privacy

10. Policy Updates

11. Contact Us

1. Information Collection

We may collect the following categories of personal data:

  • Account Information: Your name, email address, phone number, and login credentials

  • Transaction Data: Gift card purchase/sale records, payment method, billing details

  • Identity Verification: Government-issued ID, selfie, or other proof of identity (if applicable)

  • Technical Data: IP address, browser type, device identifiers, operating system, and access logs

  • Communication Data: Records of customer support interactions, feedback, or messages

  • Cookies: Based on the type of device you use (e.g., desktop, mobile, or tablet).

2. Use of Information

We use your information to:

  • Create and manage your account

  • Facilitate transactions (buying gift cards)

  • Process payments and verify identity

  • Improve website performance and service functionality

  • Respond to inquiries and provide customer support

  • Send service notifications and promotional emails (you may opt out at any time)

  • Comply with applicable legal obligations

3. Sharing and Disclosure

We may disclose your information to third parties under the following circumstances:

  • Service Providers: Payment processors, identity verification providers, hosting services

  • Legal Requirements: When required by law, subpoena, or court order

  • Business Transfers: In case of a merger, acquisition, or asset sale

  • Security and Fraud Prevention: To detect and prevent fraud or illegal activities

We do not sell your personal information to third parties.

4. General Data and Information

Our website collects general data and information when accessed, which may include:

  • Referrer URL

  • Date and time of access

  • Duration of visit

  • Pages viewed

  • Other statistical and diagnostic data

These data are used to optimize the website and ensure the security and stability of our systems.

5. Cookies and Third-Party Websites

We use cookies and similar tracking technologies to:

  • Enable essential site functions

  • Analyze traffic and user behavior

  • Personalize content and ads

You may manage or disable cookies via your browser settings. Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

We use device-specific cookies to identify and optimize your experience based on the type of device you use (e.g., desktop, mobile, or tablet). These cookies help us:

  • Adjust layout and functionality for different screen sizes and operating systems

  • Enhance performance and loading speed

  • Detect and prevent suspicious device behavior (for fraud prevention)

  • Store device preferences such as language, currency, or region

You can manage or delete these cookies by adjusting your browser or device settings. Please note that disabling device cookies may affect your experience on our platform.

6. Data Storage & Security

We store your data using secure servers and adopt industry-standard practices, including:

  • Data encryption (SSL/TLS)

  • Access control measures

  • Regular system monitoring and updates

While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your personal data

  • Withdraw consent or restrict data processing

  • Object to direct marketing

  • Request data portability

To exercise any of these rights, contact us at Support@igxc.com.

8. Routine Erasure and Blocking of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When the retention period expires, the data is routinely deleted or anonymized unless legally required to retain it.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from minors. If we learn that such data has been inadvertently collected, we will delete it promptly.

10. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Significant changes may be communicated via email or platform notifications.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can reach us at: 

Email: Support@igxc.com