FAQ
Q1: What is IGXC?
A1: IGXC is a trusted digital marketplace that specializes in gift card sales. We provide game keys, digital gift cards, and software subscriptions — for gamers, creators, and professionals alike. Especially Gift cards for all your platforms — Nintendo Switch, PC, and mobile. Redeem globally or region-specific. Safe, instant, and convenient.
Q2: Do I have to register for an account?
A2: You can browse our catalog without registering. However, to place an order, track your purchases, and access after-sales support, we recommend creating a free account. Registration is quick and allows for a smoother checkout experience.
Q3: How do I claim and activate my gift card after purchasing it?
A3: Once your payment is confirmed, your digital code will be delivered via email and your user dashboard. Simply follow the redemption instructions provided with your code to activate it on the appropriate platform (e.g., Steam, PSN, Xbox).
Q4: Is there a discount if I need to buy a large number of gift cards?
A4: If you want to buy a large quantity of gift cards, you can shop based on the actual interface of the product, or contact our customer service in order to make a reasonable price agreement.
Q5: I paid for a gift card, but my payment was not recognized or has expired. What should I do?
A5: If your payment didn’t go through or your order wasn’t confirmed, please don’t worry. Contact our support team immediately with your transaction ID, payment method, and order details. We'll investigate the issue and resolve it as quickly as possible.